The application of technology in business is a bit like a roller-coaster.  It seems to take ages to take the long slow ride up to the top, before you're launched over the edge into a mind-blowingly quick and scary ride.  Right now, how technology use in business has just about done that big climb.  And the fast & scary ride where you hardly have time to catch your breath before the next twist and turn is upon you is about to start.